Reporting & AI Insights

Ask any question of your business. Get a chart back.

Sales by tech, repair revenue by device, COGS by month, customer LTV — every metric on a dashboard. Plus an AI report that surfaces what's quietly hurting profit.

Made in Australia
AI report
Surfaces what's quietly hurting profit
Real-time
Live dashboards, no overnight wait
Export
PDF, CSV or share link

Why repair shops need proper reporting

The shortcuts add up — until they don't. Here's what changes when you stop running the workaround.

Spreadsheet exports the only reporting
Live dashboards, refreshed in real time
No idea which device type is most profitable
Profit margin per category and per repair type
Technician performance impossible to measure
Per-tech revenue, throughput and quality scores
Customer LTV unknown
Customer lifetime value and frequency reports
COGS done manually each quarter
Live COGS, gross margin and trend reports
Surprised by a quiet decline
AI report flags anomalies before you would

Everything the reporting workflow needs

Every capability below is in the platform — no add-on, no second app, no hidden tier.

📊Sales Reports
🛠️Repair Revenue
👥Technician KPIs
💎Customer LTV
💵COGS & Margin
🤖AI Insights
📦Stock Reports
📑Tax / GST Reports
📤PDF / CSV Export
📅Custom Date Ranges

The detail behind reporting

These are the parts that matter — designed for the way real repair shops work.

AI business insights

An AI report scans your data every day and surfaces things you might miss — declining categories, slowest techs, customer-segment drift. Plain English, no spreadsheet hunting.

Sales dashboards

Live sales by store, category, staff member, payment type. Drill from a chart to the underlying transactions in two clicks.

Technician performance

Revenue, throughput, rework rate and average ticket size per technician. Spot top performers — and spot the ones drifting.

Customer reports

Lifetime value, repeat-purchase rate, recency cohort analysis. Find your VIPs and your lapsed customers in seconds.

COGS and gross margin

Live cost of goods sold against revenue. Margin per product, per category, per period — no end-of-quarter spreadsheet rebuild required.

Export anywhere

PDF, CSV, share link. Email reports on a schedule. Or stream the data straight into your accounting system via API.

From setup to second nature

01

Open the report

Pick from the prebuilt dashboards or use the AI report for a plain-English daily summary.

02

Filter and drill in

Filter by date, store, staff or category. Click any number to drill into the underlying transactions.

03

Export or share

Export to PDF or CSV. Email a snapshot on a schedule. Or share a live link with your accountant.

Shops that switched to proper reporting

The AI report told me my screen-protector margin had collapsed before I'd have noticed. Saved us $4k in a quarter.

J
James K.
Multi-store repair chain — Brisbane

Technician KPIs put commission conversations on solid ground. No more arguments about who did what.

T
Tom H.
Manager — multi-tech computer shop, Canberra

Customer lifetime value reports completely changed how we run marketing. We now know who's actually worth chasing.

C
Carmen P.
Wireless retail + repair — Brisbane

Frequently asked questions

What's in the AI report?

A plain-English daily summary of what's changed in your business — declines, anomalies, opportunities. It runs on your live data, with no spreadsheet hunting required.

Can I report on technician performance?

Yes. Revenue per tech, throughput, rework rate, average ticket size and commission-eligible sales. Performance dashboards run in real time.

Does it calculate COGS automatically?

Yes. Every part has a cost, and FIFO valuation runs in the background. Gross margin and COGS reports roll up by period without manual work.

Can I export reports?

Yes — PDF, CSV or shareable link. You can schedule reports to email on a cadence, or stream the data into your accounting system via API.

Are dashboards in real time?

Yes. Every report runs against live data, refreshed continuously. No overnight batch wait.

Can I build custom reports?

Yes. Build custom date ranges, filters and groupings. For complex analyses, the AI report accepts natural-language questions and returns a chart.

Other features that pair with reporting

Every feature below is part of the same platform — no extra subscription, no extra logins.

Repair trades using reporting today

Start free, upgrade when you're ready

No credit card required. No lock-in contracts. Every feature on this page is included from day one.

Free
Solo operators & new shops
$0/mo
  • 1 store, unlimited tickets
  • Full POS & invoicing
  • Parts inventory tracking
  • Customer SMS updates
  • Photo intake on every ticket
Get started
Most popular
Growth
Growing repair businesses
$49/mo
  • Unlimited stores
  • Staff roles & permissions
  • Advanced reporting
  • AI business insights
  • Priority support
Start free
Enterprise
Multi-location chains
$149/mo
  • Everything in Growth
  • Inter-store transfers
  • Custom branding
  • API access
  • Dedicated account manager
Contact sales

Get reporting working for you today

Free to start. No credit card required. Set up in under 5 minutes.

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