Photo-tagged intake, deposit handling, soldering queue — without the paper envelopes.
Track every ring, chain and pendant from drop-off to pickup. Photograph intake condition, handle deposits, and manage the soldering bench queue with confidence.
Most shops still run on paper tickets and spreadsheets. It's messy, slow, and quietly costs you money every day.
From quick services to multi-week jobs — every repair type tracked with custom statuses, technician assignment and automatic customer notifications.
Every feature is shaped by how jewelry repair businesses actually work — not retrofitted from a generic retail platform.
Capture multiple intake photos per item — every chip, scratch and missing stone documented before any work begins. No more pickup arguments.
Take and record customer deposits at intake. Deposits automatically deduct from the final invoice — nothing slips through the cracks.
Log stone count, carat weight, metal type and karat per item. The repair summary at pickup matches the intake — exactly.
Jeweler, polisher, engraver — each station has its own queue. See what's coming, what's waiting, and what's overdue in one view.
Generate professional GST/tax-compliant invoices in one click. Email them instantly, track payment status, and chase unpaid balances automatically.
One terminal for repair payments, retail walk-in sales and accessory upsells. Split payments, EFTPOS, gift cards and email receipts — no separate till app.
Snap intake photos, log stone count and metal type, agree the price and take a deposit if applicable.
Send the quote via SMS or email. The customer approves digitally before any work starts — no surprises.
Move the job through sizing, soldering, setting, polishing. Each station updates the queue and notifies the customer.
Compare the finished piece against intake photos, issue the invoice (less deposit), and hand it back.
“The intake photos saved us from two disputes in the first month alone. Now every customer sees their item documented before we touch it.”
“Deposits used to live on paper slips that walked off the counter. Now they live on the ticket and the customer never overpays.”
“Our soldering bench used to be chaos. Each jeweler now has a queue on their tablet and just works through it.”
Yes. Snap multiple photos per item directly into the ticket from any phone or tablet. The photos are permanent and visible at pickup for both staff and customer.
Yes. Record the deposit amount at intake. When you invoice the finished job, the deposit is automatically deducted and the receipt shows both lines.
Yes. Each item has structured fields for stone count, carat weight, metal type and karat. These appear on both the intake form and the final pickup summary.
Each station (sizing, soldering, setting, polishing) has its own queue. Assign jobs to stations or specific jewelers, and reorder them by priority or due date.
Yes. Attach finished photos to the ticket and the customer receives them via SMS or email along with the ready-for-pickup notification.
Both. The integrated POS handles retail jewelry sales, repair invoices and combo transactions in the same terminal.
RepairTree powers repair and service businesses across 15industries. If your trade is on this list, it's in good company.
No credit card required. No lock-in contracts. Full repair tracking, POS, invoicing and inventory from day one.
Free to start. No credit card required. Set up in under 5 minutes.
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