RepairTree The Phone Repair Shop Software Suite
Track repairs, manage parts, take payments and keep customers in the loop — everything your phone repair shop needs, in one place.
| # | Customer | Amount | Status | Due |
|---|---|---|---|---|
| INV-1044 | Sarah Chen | $408.00 | Paid | Today |
| INV-1043 | Northside Physio | $1,240.00 | Sent | 7 days |
| INV-1042 | Tom Nguyen | $129.95 | Paid | Today |
| INV-1041 | Bayside School | $2,860.00 | Overdue | -3 days |
| INV-1040 | Emma Wilson | $189.00 | Draft | — |
| INV-1039 | Jack Murray | $540.00 | Paid | Mon |
| INV-1038 | CBD Dental Group | $3,120.00 | Sent | 14 days |
| INV-1037 | Priya Patel | $99.00 | Paid | Mon |
| INV-1036 | Liam O'Brien | $225.00 | Paid | Sat |
| INV-1035 | Westside Couriers | $1,780.00 | Sent | 21 days |
| Product | Dept | Qty | Cost | Status |
|---|---|---|---|---|
| iPhone 15 Pro OLED assembly | Parts | 14 | $208.00 | In stock |
| iPhone 14 battery | Parts | 3 | $42.50 | Low |
| Galaxy S24 back glass | Parts | 0 | $38.00 | Reorder |
| iPad Air 5 digitiser | Parts | 6 | $96.00 | In stock |
| USB-C cable 2m | Accessories | 42 | $6.20 | In stock |
| 20W charger | Accessories | 19 | $12.40 | In stock |
| Screen protector — universal | Accessories | 5 | $3.80 | Low |
| Wireless earbuds | Accessories | 11 | $31.00 | In stock |
| MacBook Air M2 keyboard | Parts | 2 | $118.00 | Low |
IMEI 35-209-8804-21
0412 555 810
Battery replacement — $119
Everything your phone repair shop needs
From the moment a cracked screen lands on your counter to the moment it's picked up fixed — RepairTree runs the whole workflow.
Every repair, tracked from intake to pickup
Log a device in seconds, assign a technician, and move every job through clear status stages. Nothing slips through the cracks — even on a flat-out Saturday.
- Status workflow from received → diagnosing → ready → collected
- Per-device turnaround times and technician assignment
See the whole week, and who's carrying it
Every job sits on a month calendar, running from the day it came in to the day you promised it back. Alongside it, a staff view shows how many open jobs each technician is holding — so you know who has room before you take the next one in.
- Calendar spans from take-in to due date, colour-coded by status
- Open, overdue and due-this-week counts per technician — and assigning a job emails them
Parts, POS and invoicing in one place
Know what's in stock before you quote, ring up accessories and repairs from one screen, and send a professional invoice the moment a job is done.
- Live parts stock with low-stock alerts and barcode labels
- Card, cash and split payments, with emailed receipts
Customers always know what's happening
Automatic texts when a repair changes status mean far fewer “is it ready?” calls — and a more professional experience across every one of your stores.
- Automatic SMS and email status updates
- One dashboard across all your locations
Plus everything else you need to run and grow the shop:
Ask your business anything
No dashboards to build and no reports to wrangle. Ask a question in plain English and get an answer from your live sales, repairs and inventory — in seconds.
- Plain-English answers from your real-time data
- Repair revenue, top devices, staff performance and more
- Export, share, or have any answer read aloud
You've brought in $8,420 across 47 repairs — up 18% on last week. Screen replacements are your top earner at $3,180.
Up and running in minutes
No complex setup, no training. Sign up and log your first repair today.
Sign up
Create your account and add your shop in under two minutes. The free tier needs no credit card.
Log your first repair
Pick the brand, model and fault, add the customer, and RepairTree handles ticket numbers, statuses and notifications.
Grow your business
Sell accessories at the POS, track parts, and see performance across every location — you fix phones, we handle the admin.
Integrations
Take payments at the counter and keep your accounting in sync — Stripe, Square, Xero and QuickBooks, connected in minutes.
Every repair type, covered
From a quick screen swap to board-level microsoldering — log it, track it, invoice it.
- Screen repairs
- Battery replacement
- Charging port repair
- Water damage
- Back glass replacement
- Microsoldering
- Data recovery
- Accessories & sales
Bring your data with you!
Moving to RepairTree doesn't mean losing your history. Import your customers, products, stock and repair price list straight from CSV with ready-made templates — or send us an export from your old system and we do the heavy lifting for you.
- CSV templates for customers, inventory and repair prices — no guesswork
- Assisted migration: customers, products, stock, sales history and repair jobs brought across for you
- No lock-in — export everything back out to CSV anytime
Using something else? We can still help — ask us.
Simple pricing, no surprises
Start free. Upgrade when you're ready. No contracts, cancel anytime.
- 1 shop
- 1 staff account
- 20 products
- 300 sales per month
- 20 repair tickets per month
- 20 invoices per month
- Point of sale — included
- Repair tickets & workflow — included
- Invoicing — included
- Inventory & stock control — included
- AI repair diagnosis — included
- Anomaly & fraud detection — included
- Customer SMS updates — not included
- Special orders & deposits — not included
- Email marketing campaigns — not included
- AI business analyst — not included
- Inter-shop stock transfers — not included
- Social post scheduling — not included
- B2B webshop — not included
- Email support
- 1 shop
- 4 staff accounts
- Unlimited products
- Unlimited sales per month
- Unlimited repair tickets per month
- Unlimited invoices per month
- Point of sale — included
- Repair tickets & workflow — included
- Invoicing — included
- Inventory & stock control — included
- AI repair diagnosis — included
- Anomaly & fraud detection — included
- Customer SMS updates — included
- Special orders & deposits — included
- Email marketing campaigns — included
- AI business analyst — included
- Inter-shop stock transfers — not included
- Social post scheduling — not included
- B2B webshop — not included
- Priority support
- 5 shopsneed more?
- Unlimited staff accounts
- Unlimited products
- Unlimited sales per month
- Unlimited repair tickets per month
- Unlimited invoices per month
- Point of sale — included
- Repair tickets & workflow — included
- Invoicing — included
- Inventory & stock control — included
- AI repair diagnosis — included
- Anomaly & fraud detection — included
- Customer SMS updates — included
- Special orders & deposits — included
- Email marketing campaigns — included
- AI business analyst — included
- Inter-shop stock transfers — included
- Social post scheduling — included
- B2B webshop — included
- Priority support + onboarding
More than 5 shops, or not sure which plan fits? Talk to our sales team →
GST tax invoices built in · Data hosted in Sydney · Australian-owned, support from Brisbane
Runs on any major device
RepairTree works wherever your shop does — Windows or Mac, at the counter or on the couch, online or fully offline.
- Laptops and desktopsWindows and Mac
- Tablets and iPadsFull POS at the counter
- Any modern browserNothing to install
- Multiple devices at onceOne account
- OnlineIn the cloud, set up in minutes
- OfflineA local edition for Mac and Windows
Prefer offline? Run it entirely in your shop
RepairTree also comes as an offline edition for Mac and Windows — the full suite running on your own computer, with your data in a local database that never leaves the shop.
Running locally — your data never leaves the shop
- Full POS, repairs, inventory and invoicing — no internet required
- Your data stays on your own machine
- Available for Mac and Windows
- Automatic local backups built in
Interested in the offline edition? Enquire here — and let us know if you need the online version as well.
Loved by repair shops across Australia
“Two shops used to mean two versions of the truth. Now every job, every tech and every parts order sits in one place, and I can answer a customer's question about their repair without ringing the other store.”
“Every phone that comes through the door gets logged with photos and a condition check, so nothing goes missing and no job gets forgotten.”
“Onboarding a new tech used to take weeks of shadowing. The intake and repair steps are the same at every site now, so they follow the process instead of learning someone's habits.”
“The quote, the parts and the final invoice all come off the one ticket, so what I tell someone at drop-off is what they pay at pickup.”
“Status updates go out on their own as the job moves, so most people already know their device is ready before they think to ring.”
Enterprise-grade security, on every plan
Your repairs, customers and sales live on encrypted infrastructure — hosted on AWS in Australia, backed up automatically, with payments handled by PCI-certified processors.
Questions, answered
The things repair shop owners ask us before they sign up — hardware, getting started, integrations and what happens to your data.
No. RepairTree runs in any modern browser on the computer, laptop or tablet you already have — Windows, Mac or iPad. It works with standard receipt printers, USB or Bluetooth barcode scanners and cash drawers, so there's no proprietary terminal to buy and nothing tying you to one supplier.
Yes. Stripe and Square Terminal connect today, and Tyro is on the roadmap. Cash, card and split payments all happen on the same POS screen, receipts go out by email or print, and the day's takings reconcile at end of shift.
Minutes, not weeks. Create your account, add your shop, and log your first repair the same day — pick the brand, model and fault, add the customer, and RepairTree handles ticket numbers, statuses and notifications from there. There's no implementation project and no setup fee.
The screens follow what your counter already does — received, diagnosing, in progress, waiting parts, ready, collected. Every staff member gets their own login with a role that limits what they can see and change, so you can put someone new on the counter without handing over the whole business.
Yes. Customers, inventory and repair prices import from CSV, and each importer includes a downloadable example file showing the exact columns — so a spreadsheet exported from your old system usually goes straight in.
Payments: Stripe and Square. Accounting: Xero and QuickBooks Online — invoices and POS sales push straight across, so nobody re-types the day's takings at BAS time. MYOB, Shopify, WooCommerce and Tyro are on the roadmap.
Status changes send an automatic SMS and email, so customers hear when the repair starts, when you're waiting on a part, and when it's ready to collect — which is where most “is it ready yet?” phone calls come from.
There's an offline edition for Mac and Windows: the full suite running on a computer in your shop, with your data in a local database and automatic local backups. Same software, no dependency on your connection.
Yes. The Multi Store plan covers 5 shops and 10 staff accounts, with inter-store repair and stock transfers and one dashboard across every location. Running more than 5 sites? Talk to us and we'll size it with you.
Yes — no credit card and no time limit. Free covers 1 shop with repair tracking, customer SMS notifications and basic invoicing, capped at 1 staff account, 20 products, 20 repair tickets per month, 20 invoices per month and 300 sales per month. Upgrade when you outgrow it, cancel any time.
No. An admin can export the company's entire dataset as a JSON file at any time, and invoices are Australian tax invoices with the GST breakdown your accountant expects. RepairTree is built and supported in Australia.
Still got a question? Talk to a human →
Start managing your phone repair business today
Free to start. No credit card required. Set up in under 5 minutes.
Get Started Free →Australian owned & built · Data hosted in Sydney · Support from our Brisbane team